Privacy Policy

Overview

Lion Power USA, Inc. ("Lion Power," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at lionpowerusa.com (the "Site") or interact with us in connection with our products and services.

Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Site.

Information We Collect

We may collect information about you in the following ways:

• Information you provide directly. When you fill out a contact form, request a demo, schedule a site visit, or communicate with us by email, we collect information such as your name, email address, company name, phone number, and the content of your message.
• Automatically collected information. When you visit our Site, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar tracking technologies, including Google Tag Manager and Google Analytics.
• Information from third parties. We use HubSpot to manage our contact forms and CRM. When you submit a form on our Site, the information you provide is transmitted to HubSpot and stored in their platform in accordance with HubSpot's own privacy policy.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill your requests, including scheduling demos and site visits.
• Send you information about our products, services, and company updates that we believe may be of interest to you.
• Improve the performance, functionality, and content of our Site.
• Analyze usage trends and measure the effectiveness of our marketing.
• Comply with applicable laws and regulations.
• Protect against fraudulent, unauthorized, or unlawful activity.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how visitors interact with our Site.

Specifically, we use Google Analytics — a web analytics service provided by Google LLC — to collect anonymized data about page visits, session duration, traffic sources, and user behavior. Google Analytics sets cookies (such as _ga and _gid) in your browser to distinguish users and report on site usage. This data is transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We also use:

• Google Tag Manager to manage and deploy tracking scripts without modifying code directly.
• HubSpot functional cookies to remember your preferences and support our contact forms.

A cookie consent banner is displayed on your first visit. Your choice is stored in your browser's localStorage so you are not asked again on return visits. You can reset your preference at any time by clearing your browser's local storage or site data.

Most web browsers also allow you to control cookies through their settings. Disabling cookies may affect the functionality of certain parts of our Site.

Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers. We work with vendors such as HubSpot, Google, and hosting providers who assist us in operating our Site and conducting our business. These vendors are contractually obligated to protect your information and may only use it as directed by us.
• Legal requirements. We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business transfers. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access and receive a copy of the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Opt out of marketing communications at any time by clicking the "unsubscribe" link in any email we send, or by contacting us directly.

To exercise any of these rights, please contact us at support@lionpowerusa.com. We will respond to your request within a reasonable timeframe.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

Links to Third-Party Sites

Our Site may contain links to third-party websites, including LinkedIn and YouTube. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us:

Lion Power USA, Inc.
Email: support@lionpowerusa.com